Help & FAQ
Common questions about the products, ingredients and where to find them. Can't find the answer? Get in touch and we'll help.
I have allergies, can I use your products?
Every product page lists what that product contains. If you're unsure, we recommend testing a small amount of the product on, for example, your forearm before use.
Something looks off in my Beard Butter Crème!
Because our Beard Butter Crème is a soft cream, the surface can sometimes look disturbed if the jar has been dropped, knocked, or handled roughly during packing or transport. This doesn't affect how the cream works. See the video below for an example.
What pH value do your products have?
pH measures how acidic or alkaline a substance is, on a scale from 0 to 14. Hair and skin have a natural pH of around 4.5–5.5, which helps protect against dryness and irritation. Gentlemen of Sweden's products are formulated with this in mind, to support the natural balance of your skin and hair. Products with a slightly lower pH (more acidic) help close the hair's cuticle layer for a smoother feel, while products with a slightly higher pH open the cuticle layer, which helps with styling and cleansing. Using products with the right pH minimizes the risk of irritation and helps maintain a healthy scalp, skin and hair.
- Smooth Grooming Tonic – pH 5.5-6.5
- Salty Texture Spray – pH 4.5-5.5
- Natural Matte Paste – pH 5-6
- Hair & Beard Shampoo – pH 5.5-6.5
- Firm Hold Paste – pH 5.3-6.3
- Boosting Body Wash – pH 4.5-5.5
- Beard Butter Crème – pH 3-4
- Curl Defining Creme – pH 3-4
Do your products protect my hair from UV radiation?
Gentlemen of Sweden's Firm Hold Paste, Smooth Grooming Tonic and Hair & Beard Shampoo contain a natural UV protection from Helianthus Annuus Seed Extract — the technical term for sunflower seed extract. The extract both protects against and helps repair UV damage.
What does it mean that your products are vegan?
Gentlemen of Sweden's vegan products don't contain any animal ingredients or by-products. They're also never tested on animals.
The product is made without using substances derived from animals, such as milk, honey, eggs, lanolin, beeswax or other ingredients of animal origin.
What does it mean for a product to be natural?
A product being natural means it contains few or no synthetic ingredients. Gentlemen of Sweden tries to use as few non-natural ingredients as possible, and on every product you can see how large a share of the content is natural.
An ingredient being synthetic doesn't mean it's bad, harmful or dangerous — it simply means it isn't taken directly from nature.
How long do your products keep?
Our products have a shelf life of at least 12 months after opening, provided the packaging isn't left open.
Where can I find your safety instructions?
Under the EU Cosmetics Regulation (1223/2009), safety labelling is only required if there are specific hazards or risks under normal use or foreseeable misuse. We've therefore chosen not to print on our packaging that it's unsuitable to drink our shampoo or use Beard Butter Crème instead of butter when cooking.
Where's the vegan beeswax?
Since beeswax isn't vegan, a vegan alternative has been developed that gives a similar effect to beeswax. In Gentlemen of Sweden's products specifically, the vegan alternative consists of the following 4 ingredients:
- Cera Microcristallina
- Hydrogenated Vegetable Oil
- Stearyl Stearate
- Stearic Acid
For more information about the substances above, see our ingredients page.
Do you comply with the General Product Safety Regulation (GPSR), and what does it mean for me?
Yes, we comply with the new GPSR framework.
GPSR is an EU regulation that ensures all products sold within the EU, both online and offline, meet high safety standards. It tightens the rules on traceability, risk management and liability, particularly for products sold through digital platforms.
For you as a customer, this means you can easily see on our products that they really are produced by Gentlemen of Sweden AB. We also mark every product with a batch number so we can trace it — it starts with SE- and is printed in black text on the lower part of our products. We register and can trace B2B purchases for 10 years and consumer purchases for 3 years, in case a recall is ever needed. For more information about how we handle your data, see our Privacy Policy.
In addition:
Our products also comply with the Cosmetics Regulation (EU) No 1223/2009 and are registered in the European CPNP (Cosmetic Product Notification Portal) and the Swedish Medical Products Agency's database.
How do you work with environment and sustainability?
As gentlemen, we place a strong focus on our environmental impact, both in our long-term and short-term work. That means we try to think about the environment in everything we do, and we're constantly working to find solutions for Gentlemen of Sweden that affect our planet as little as possible.
To read more about how we and our suppliers work with environment and sustainability, see our sustainability page.
Purchasing products and services
If you represent a company that sells services and would like to get in touch with us about this, the following applies:
To make a decision, we need an email from you sent to our customer service with information about your service, including at least the following:
For services
- Description of the service's main purpose
- Other benefits of using your service
- How the integration works
- How you safeguard our customers' personal data
- How you use our customers' personal data
- Estimated ROI of using your service
- Description of how a POC is typically carried out
- Contract length
- List price of the service
- Reference customers
- Contact details
If the above information isn't included, your email will not be answered.
What's your company registration number?
556911-3219
Who are you?
Gentlemen of Sweden® was founded back in 2012 with the goal of creating natural hair and beard products for men.
See About us for more information.