Quality – Respect – Responsibility – Professionalism
Summary
We want you as a customer to feel the same confidence in our treatment as in our products. Our terms of sale describe how we handle purchases, deliveries, complaints and other legal issues – all with the same care, clarity and professionalism that permeates Gentlemen of Sweden.
Our promice to you
At Gentlemen of Sweden, we treat all customers, suppliers and partners with respect and responsibility. Do you have questions, concerns or suggestions for improvement? Get in touch with us – we will solve it together.
Below you will find the information we are legally required to provide. We have made it as clear and easy to read as possible to help you find what you are looking for quickly.
The terms and conditions apply only to
In brief
Owner
The gentlemenofsweden.se website is owned and operated by Gentlemen of Sweden AB, corporate identity number 556911-3219.
Printing errors and price adjustments
Should an error creep into the text or price information, we will correct it as soon as possible. In case of obviously incorrect prices, we reserve the right to refuse the order. Of course, we will refund you if you have already paid.
Price
All prices are quoted in Swedish kronor including 25% VAT. Any shipping cost will be clearly displayed at checkout before you complete your purchase.
Order confirmation
Once your order is completed, a confirmation will be sent to the email address you provided. It serves as a receipt. If you haven’t received an email within an hour – check your spam folder or contact our customer service.
Underaged
We do not sell to people under the age of 18 without parental consent.
Returns and complaints
Need to return a product or make a complaint? Contact our customer service and we will help you. You can find full details on how to proceed in our guide to returns and complaints.
Uncollected parcels
If you do not collect your package, we reserve the right to charge an administrative fee of SEK 199 for return handling.
Detailed conditions
General
These terms and conditions apply when you as a consumer order from Gentlemen of Sweden AB via gentlemenofsweden.se.
By completing your purchase, you accept the terms and conditions in force at the time of purchase and certify that the information you provide is correct.
Reservations
We reserve the right for any typographical errors, technical errors, final sales and variations in product images. Colors and shades may differ slightly from reality depending on light, screen or skin tone. Gentlemen of Sweden is not responsible for information provided by third parties.
Prices and discounts
All prices are shown inclusive of VAT. No additional charge will be made beyond any shipping. Discount codes are only valid on regular prices and cannot be combined with other offers.
Shipping and delivery
We deliver within Sweden in cooperation with Bring.
The shipping cost is SEK 49 for purchases under SEK 299. For purchases over SEK 299, we offer free shipping.
Orders placed before noon. 12.00 are normally sent the same day or the next working day at the latest. Delivery usually takes 1-3 working days depending on the location.
If delivery is delayed, we will notify you as soon as possible.
Uncollected parcels
Uncollected items will be charged SEK 199 to cover return shipping and administration costs.
Complaints and right of withdrawal
If something does not meet your expectations – contact us. We always follow current consumer legislation and the Swedish Consumer Agency’s guidelines.
Read more in our complaints and returns policy.
Competitions and giveaways
Competitions and giveaways are open to persons over 18 years of age residing in Sweden. Employees of Gentlemen of Sweden AB and their relatives are not allowed to participate. Any tax on winnings will be paid by the winner. Purchases do not affect your chances of winning.
Cookies
We use cookies to improve the experience, analyze traffic and customize content.
More information can be found in our cookie policy.
Force majeure
In the event of events beyond our control – such as natural disasters, government decisions, strikes or similar – we cannot be held responsible for delays or inability to deliver.
Disputes and enforcement
We always want to find a solution together. If you have a complaint, please contact our customer service.
If we cannot reach an agreement, we will follow the recommendations of the Swedish National Board for Consumer Disputes (ARN).
ARN can be reached via www.arn.se or by post: Box 174, 101 23 Stockholm.
Read more about distance selling in the Distance Contracts Act (2005:59) and on the Swedish Consumer Agency’s website.
Contact us
You can reach us most easily at
support@gentlemenofsweden.se OR VIA THE CONTACT FORM ON OUR WEBSITE.
or via the contact form on our website.
We usually respond within 24 hours on weekdays.
Closure
At Gentlemen of Sweden, service is about more than delivery and terms – it’s about treating every customer with care, respect and professionalism. We are proud to have earned your trust and look forward to delivering products that match the quality of our service.
Last updated: October 6, 2025